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An overview of our production process

From our production warehouse to your door


Our delivery processes and systems are supported by our continuous training programmes on various services, including but not limited to:


  • Customer Care and Service
  • Effective Communication
  • Problem-Solving Techniques
  • Labour Relations and Conflict Management


Our quality management and assurance procedures include sending customer satisfaction questionnaires to  customers annually, to assist us in accurately assessing and measuring our performance in service delivery and to take corrective action for growth and consistency.